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Refund policy
Last updated: November 2026
Before work starts
If you change your mind before we've started your design, email us and we'll refund you in full.
Custom work
Because every design is made to order for you, once work has started you agree that the standard 14-day EU withdrawal right no longer applies. If we can't deliver what was agreed, we'll keep revising or offer a partial or full refund.
Monthly packages
You can cancel a package any time before the next billing date. Months already started are not refunded.
How refunds are paid
Refunds go back to the original payment method through Stripe, usually within 5 to 10 business days. To request one, email karatedesignscn@gmail.com with your order details.
Questions? Email karatedesignscn@gmail.com.